Operator News
US – Lac Courte Oreilles launch Konami’s Synkros
By Phil - 18 July 2017
Konami Gaming has launched its Synkros casino management system at Lac Courte Oreilles (LCO) Casino Lodge & Convention Center and its outpost location Grindstone Creek Casino.
Both are operated by the Lac Courte Oreilles Band of Lake Superior Chippewa in Hayward, Wis., and feature a combined 700 slots as well as table games. This marks Konami’s first Synkros installation in the state of Wisconsin, which is home to 25 casino properties.
“Our key focus across all areas of the organization is guest service, and Konami’s SYNKROS provides that core technology piece that brings everything together and empowers our team to deliver a premier gaming experience every day,” said Lee Harden, chief executive officer at Lac Courte Oreilles Casino Lodge & Convention Center. “The benefits of SYNKROS’ advanced marketing capabilities, 99.9 per cent uptime availability, and agile infrastructure are already in motion, and looking ahead, we are most encouraged by Konami’s dependable partnership, support, and commitment to stand by our business.”
SYNKROS was selected to replace the organisation’s existing casino management system. LCO Casino and Grindstone Creek Casino will now have access to robust multi-site management tools, advanced reporting features, player loyalty benefits, customisable marketing programs, and more.
“LCO is taking the lead as the first casino in Wisconsin to bring SYNKROS’ unique features and technology to their players,” said Ross O’Hanley, vice president, North American sales at Konami Gaming, Inc. “LCO’s leadership and team members are committed to ensuring the best guest experience for their players. With Synkros, we are able to fully support their current business needs, while laying the foundation for future opportunities.”
